ACCESSIBILITY STATEMENT
Effective Date: August 31, 2025
Last Updated: August 31, 2025
At Tale House (www.tale-house.com), we believe everyone should be able to explore the stories behind our curated antiques and paintings. Operated by Victoria Henderson, our small, heartfelt business is dedicated to creating an inclusive online experience that welcomes all visitors, including those with disabilities.
Our Commitment to Accessibility
We are committed to making our website accessible to as many people as possible, aiming to meet the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards. Our goal is to ensure that everyone, regardless of ability, can browse our collections, learn about our pieces, and shop with ease.
Accessibility Features
Tale House, hosted on Wix, incorporates the following accessibility features:
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Wix Accessibility Wizard: We use Wix’s built-in tools to enhance usability, including adjustments for color contrast, font sizes, and navigation to support users with visual or motor impairments.
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Alt Text for Images: Every product image on our site includes descriptive alt text to assist users who rely on screen readers.
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Keyboard Navigation: Our site supports keyboard navigation, leveraging Wix’s built-in functionality to ensure users can move through menus, product pages, and checkout without a mouse.
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Readable Fonts: We’ve chosen suitably sized fonts to accommodate our audience, including older customers who may prefer larger, clearer text for easier reading.
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Screen Reader Compatibility: We strive to ensure compatibility with screen readers (e.g., NVDA, VoiceOver) through Wix’s accessibility optimizations and our manual efforts.
Ongoing Efforts
Accessibility is an ongoing journey for us. We are continuously working to improve our website by:
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Using Wix’s accessibility wizard to identify and address potential issues.
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Ensuring all new product images and content include proper alt text and accessible formatting.
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Monitoring feedback to make our site even more inclusive.
While we have no known accessibility issues, we rely on third-party services (e.g., Wix Stores, Shippo, PayPal, Stripe, Klarna) that may have their own accessibility practices. We are committed to working with these providers to support an accessible experience.
Feedback and Support
Your experience matters to us. If you encounter any accessibility barriers or have suggestions to improve our site, please reach out to us at:
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Email: hello@tale-house.com
We’ll engage with you one-on-one to resolve any issues and make improvements that benefit all visitors. We aim to respond to accessibility feedback within 5 business days.
Third-Party Services
Our website uses third-party services, including Wix, Shippo, PayPal, Stripe, and Klarna, which may have their own accessibility policies. For more information, you can review their statements:
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PayPal, Stripe, Klarna: Please check their respective websites for accessibility details.
Contact Us
We’re here to help make your visit to Tale House as enjoyable as possible. For any questions or assistance with accessibility, please contact:
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Email: hello@tale-house.com
Thank you for joining us in our mission to share the beauty and stories of our antiques. We’re committed to making Tale House a place where everyone feels at home.