We accept returns within 14 days of delivery if the item is unused and in its original condition. Contact us to initiate a return, and we’ll guide you through the process.

To return or exchange an item, email us via the contact form with your order details. We’ll provide instructions and a return address to ensure a smooth process.

Most antiques are returnable, but certain items, like heavily discounted or custom-sourced pieces, may be final sale. Check the listing or contact us for clarification.

Refunds are processed within 5-7 business days after we receive and inspect the returned item. Funds will be returned to your original payment method.

Return shipping costs are typically the customer’s responsibility unless the item was damaged or incorrect. Please review our return policy at checkout or contact us for details.

Absolutely! We understand that choosing an antique is a big decision, and we’re here to make things easy for you! You can cancel your order and receive a full refund if you reach out to us before your item ships, which typically takes 2-3 days from when you place your order. Just drop us a note via the contact form on www.tale-house.com or email us directly, and we’ll handle everything.